1. Object
These General Terms and Conditions apply to all users who access the Go Park platform or use our physical parking spaces. By using our services, the client declares to have read, understood, and fully accepted these conditions.
Go Park reserves the right to amend these terms at any time, with changes being communicated through our official website.
2. Reservations
Reservations made through our application or website guarantee a parking space in the selected location during the stipulated period.
- check_circle The entry tolerance is 45 minutes prior to the scheduled time.
- check_circle Exiting after the reserved time will result in the payment of additional fees based on the current local tariff.
3. Payments
All payments are processed securely. We accept debit cards, credit cards, and certified digital payment methods.
The client authorizes Go Park to automatically debit any excess time fees or contractual penalties directly from the payment method associated with the original reservation.
4. Cancellations and Refunds
GO PARK does not charge upfront fees for reservations made directly through its website; payment is only due upon vehicle pick-up. For this reason, there are no refunds for cancellations made directly with GO PARK.
In the case of reservations made through partner platforms or authorized booking platforms, any cancellation requests and potential refunds will be subject exclusively to the terms and conditions defined by those entities, and the customer should consult their respective applicable policies directly.
5. Liability
Go Park provides monitored spaces; however, it is not responsible for: